What happens after I request a quote?

Our sales team asks about your operation and equipment needs, then scopes counters, graders, pumps or SmartFlow to fit, including lead time, installation and commissioning.

How long does it take to get a quote?

It depends on the scope of your request. Your sales contact will give you a timeline as part of the quote itself.

What if I'm not sure which model I need?

Each product page includes a model selector to compare counters, graders and pumps by capacity and application, or your sales contact can help you choose.

What happens after the equipment is running?

Customer Success and Service & Support take over: from the Customer Care Package's scheduled checks to manuals and software downloads.

Resources

What to Expect When You Buy VAKI Equipment

There's no published price list, because no two operations are the same. Here's exactly what happens between requesting a quote and running equipment.

Request a quote See our equipment

Sales and service teams in Iceland, Norway, Chile and Scotland

From request to running equipment

What actually happens after you click Request a quote.

Tell us about your operation

Share your equipment needs (counters, graders, pumps or SmartFlow) and our sales team scopes what fits, working from the model options on each product page.

Get a scoped quote

Your quote covers the equipment, the lead time, and what installation and commissioning will involve at your site. There's no published price list, because every operation is different.

Installation and commissioning

Once ordered, your regional sales and service agent (in Iceland, Norway, Chile or Scotland) coordinates delivery, installation and commissioning on site.

Handed off to ongoing support

After go-live, Customer Success and Service & Support keep your equipment running: from the Customer Care Package's scheduled checks to manuals and software downloads.

What's included

What every VAKI quote covers

Your VAKI Quote

No two operations are the same, so no two quotes are either. Here's what's built into the process regardless of what you buy.

Model selection
Guided by the counter, grader and pump model selectors on each product page
Lead time
Disclosed as part of your quote, scoped to your equipment and site
Installation
Coordinated on site by your regional sales and service agent
Commissioning
Equipment tested and signed off before handover
Regional coverage
Iceland, Norway, Chile and Scotland
After go-live
Customer Success and Service & Support take over

Request a quote

Where we are

A regional network behind every quote

Your quote doesn't end with a sales conversation in Iceland. VAKI has sales and service agents in Iceland, Norway, Chile and Scotland, the same regional network that installs and commissions your equipment, and keeps it running afterward. VAKI equipment ships to more than sixty countries.

World map with a large marker on Iceland and colored dots for locations across Europe, the Americas, Africa, Asia and Oceania

When we can be concrete

Equipment is quoted. Ongoing care isn't a mystery.

We can't publish a price for equipment that's scoped to your operation, but VAKI's Customer Success service line is structured and published: the Customer Care Package includes three scheduled online checks a year, an independent Count Audit, and Training Sessions for your team.

See the Customer Care Package

Common questions about buying VAKI equipment

Every operation is different: capacity, site layout and installation needs all change the scope of what you need. A quote reflects your equipment and your site, not a one-size list price.

Still have questions?